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Refund & Cancellation Policy

Last updated: September 3, 2026

Summary

YappyDraw itself is free. Every feature is available at no cost and nothing in the application is behind a payment, so most people using YappyDraw never pay us anything and have nothing to cancel or claim back.

This policy covers the one thing you can pay: a contribution of any amount you choose. How it is treated depends on the amount, because above a published threshold a contribution comes with things promised in return and below it does not.

Contributions Below the Founding-Member Threshold

A contribution of less than ₹2,499 is a voluntary gift towards the work. Nothing is sold and nothing is unlocked in the application in return. Every feature of YappyDraw is free to everyone regardless of whether you pay. A contribution of ₹1,000 or more earns an honourable mention in the app's supporters list, which is a thank-you rather than a purchase, and it is published only if you ask for it.

Contributions below that threshold are therefore not refundable. There is also nothing to cancel, because no subscription or recurring charge is created.

The one exception is a genuine mistake. If you were charged twice, or entered an amount you plainly did not intend, email support@algorisys.com within 7 days and we will refund it in full. We would rather fix an obvious error than keep money you never meant to send.

Founding Membership

A contribution of ₹2,499 or more makes you a founding member, and we treat it differently, because it is a payment for a stated set of things: a permanent credit in the app and on a dedicated founders page, access to the founders-only channel, packaged desktop builds, free or discounted places at our paid webinars and workshops, source access to the collaboration server once it is built, and a permanent founder discount on hosted collaboration once that launches. Because something is promised in return, you are entitled to change your mind.

You may request a full refund within 7 days of payment by emailing support@algorisys.com from the address you used at checkout. No reason is required. Your founding-member benefits end when the refund is issued.

After 7 days we are generally unable to refund, because those benefits are delivered immediately and continuously from the moment of payment. That limit does not apply if we have failed to deliver what was promised: if the benefits are not provided, you are entitled to a refund whenever you ask, and nothing in this policy limits your rights under applicable consumer law.

It is a one-off payment, not a subscription. Nothing recurs and there is nothing to cancel for the future.

How to Request a Refund

  1. Email support@algorisys.com from the email address used at checkout.
  2. Include the payment date and amount. A Razorpay payment ID helps but is not required.
  3. Say the amount you contributed, so we can tell which section above applies.
  4. For a founding-member refund within 7 days, no reason is needed.

How Long a Refund Takes

We acknowledge refund requests within 2 working days and approve or decline within 5 working days.

Once approved, the refund is issued to the original payment method through our payment processor, Razorpay. The money typically reaches your account in 5 to 10 working days after that, depending on your bank or card issuer. That last part is outside our control.

Refunds are made in the original currency. Where a payment was made on an international card, your bank applies its own exchange rate on the way back, so the amount you receive may differ slightly from the amount you paid. Any bank or currency-conversion charges are set by your bank, not by us.

Cancellation

Neither payment is a subscription, so there is no recurring charge to cancel and no cancellation fee. Deleting your drawings or stopping using YappyDraw does not require any action from us and does not affect a payment already made.

YappyDraw itself remains free and fully usable whether or not you have ever paid us anything, and whether or not a payment has been refunded.

Chargebacks

Please contact us before raising a chargeback with your bank. A direct refund is faster for you, and it gives us the chance to fix whatever went wrong.

Contact

Algorisys Technologies Private Limited, Gala No. VH-II-1, 2nd Floor, Vijay House, Devidayal Compound, L.B.S. Marg, Bhandup (West), Mumbai, Maharashtra – 400078, India. Email support@algorisys.com, phone +91 22 4455 4296. Full details on our Contact page.